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    Customer service significantly improved with centralized platform

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    Driving the mobility transition - digital platform for bike rental

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    From heterogeneity to productivity: how smart event planning saves resources and increases efficiency

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    Development of a demand-oriented shopping experience in the car

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    Flexible digital platform for optimized customer service and long-term business success

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    Driving the mobility transition - digital platform for bike rental

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    How to keep your customers: anticipate cancellations with a modern data warehouse

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_further_industries
Data science analyses: new services and informed decisions
The Challenge

Our experts used the Microsoft Azure Cloud to set up a modern, scalable and future-proof analytics platform for Messe Düsseldorf and ensure its smooth operation. The project started with a greenfield setup in the cloud. The project team's agile approach created a minimum viable product in the shortest possible time.

This customer project builds on the previous project, the development of a data analytics platform in the cloud to enable the analysis of data from numerous specialist databases. Our customer, Messe Düsseldorf, is one of the largest trade fair providers in Germany and wants to develop new business models using data science methods.

The aim of the project was to use data science to gain new, relevant insights that would make a significant contribution to achieving business objectives such as minimizing risk, reducing costs and maximizing sales.

First of all, we worked with the client to develop and define various questions that were to be answered by our data-driven data science analyses.
In general, this involved questions such as:

  • How can the range be expanded in a targeted manner?
  • How can potential new customers be identified?
  • How can the offering be optimized for customers?

These questions should now be answered with the help of the linked, processed and filtered data from the analytics platform.

Our solution

To implement the data science analysis, we relied on the big data technologies available in the platform, for example to be able to use the computing power of the cluster for modeling.

We have used the following applications of modern data science methods as part of the analytics platform:

  • Customer analysis to expand the company's offering
  • Pattern recognition for predicting potential (new) customers
  • Analysis of products sold and correlations as part of a shopping basket analysis to optimize the product range

The findings from the analysis were then processed in order to provide data-based answers to the questions.

The result

The data-driven answers to the questions through data science analyses provided positive findings that were not expected at the start of the project. The insights gained in the areas of product range expansion, optimization and new customer acquisition could be used directly for the future business optimization of our client.

The successful collaboration was the basis for the follow-up project. Data science was to be used to gain new, relevant insights in order to achieve business objectives such as risk minimization, cost reduction and sales maximization. For the implementation, our team used modern data science methods such as customer analysis, pattern recognition to predict potential customers and a shopping basket analysis to optimize the product range.

_hyand_success_stories

Discover our solutions

You too can benefit from our extensive experience from
projects for companies of all sizes.

 

_automotive, _requirement_engineering

Digital qualification for uniform standards

For our client from the automotive industry, the management of qualification measures for employees and partners is the basis for uniform quality standards.

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_banking_&_insurance

Central control for secure and compliant deletion of personal data

The client, a Swiss bank, was faced with the task of identifying personal identifying data from over 100 applications, ...

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_devops, _other_key_industries

One platform for all - content centralized with DevOps

An international industrial group used a large network of intranet sites for internal communication...

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_further_key_industries, _genAI

Predictive analytics for sustainable use of chemicals

The chemical company EnviroChemie was faced with the challenge of optimizing the dosing of chemicals for ...

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_retail_&_consumer_goods

ESG reporting: more sustainability, less packaging waste 

The client, a Swiss bank, was faced with the task of identifying personal identifying data from over 100 applications, ...

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_further_key_industries, _IT_modernization_strategies, _replatforming/legacy_modernization, CIO Podcast B&I

Legacy replacement: Intuitive logistics system developed in 9 months

Our customer, EUROPIPE GmbH, was faced with the challenge of completely replacing the logistics system previously in use. ...

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Man and woman pixelated with laptop

How to keep your customers: anticipate cancellations with a modern data warehouse

For our client, we have enabled a validated, data-based prediction of terminations.

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_enterprise_development, _further_key_industries

Process optimization through central sales planning tool

For our customer, an international logistics company, we developed a customized sales planning tool with low-code in just 5 months.

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_enterprise_development, _retail_&_consumer_goods, app.dev, hyesl

Price labeling according to the Price Indication Ordinance (PAngV)

The legally compliant labeling of product prices in accordance with the Price Indication Ordinance (PAngV) poses a considerable challenge in the retail sector...

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